tg7700 ("we," "us," "our," "the Platform") is an online gaming and casino service operated for Filipino players at tg7700.co. As a data-driven platform that handles real-money transactions and identity-verified accounts, tg7700 necessarily collects and processes personal data about its users. This Privacy Policy sets out the complete picture of how that data is handled — what we collect, why we collect it, how we protect it, who we share it with, how long we keep it, and what rights you have in relation to it.
This policy should be read together with the tg7700 Terms & Conditions and Responsible Gaming Policy, all of which form part of the overall agreement between tg7700 and each registered account holder. Terms not defined in this Privacy Policy have the meaning given to them in the Terms and Conditions.
tg7700 takes data privacy seriously — not merely as a compliance obligation, but as a genuine aspect of the trust relationship with Filipino players whose financial and personal information we hold. We do not sell personal data. We do not share personal data for third-party advertising. We hold data only for as long as necessary and protect it using industry-standard security controls.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection law, the data controller responsible for personal data collected and processed through the tg7700 platform is:
If you have any questions, concerns, or requests regarding how tg7700 processes your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 17 of this Privacy Policy.
tg7700 collects the minimum personal data necessary to provide a safe, compliant, and functional gaming service to Filipino players. The categories of personal data we collect are detailed below.
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID type and number (PhilSys, UMID, passport, or driver's license) | KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration & KYC |
| Account Data | Username, hashed password, account creation date, account tier, VIP status, responsible gaming settings | Registration & ongoing use |
| Financial Data | GCash number, Maya account, bank account name and details (as applicable), transaction history, deposit and withdrawal records | Cashier operations |
| Gaming Activity Data | Game sessions, wager amounts, game results, win/loss records, bonus usage, session durations | During gameplay |
| Technical Data | IP address, device type, operating system, browser type, device identifier, geolocation (country/region level) | Every platform visit |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Support interactions |
| Document Data | ID document images, selfie/liveness images, proof of address documents | KYC verification |
tg7700 does not collect sensitive personal information as defined under the Philippine Data Privacy Act — such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation — except where necessary for specific responsible gaming interventions (for example, voluntary self-identification of problem gambling concerns) and only with your explicit consent.
The majority of personal data tg7700 holds is provided directly by you: through the account registration form, the KYC verification process, the cashier when making deposits or withdrawal requests, communications with tg7700's support team, and any feedback or survey responses you submit.
When you access the tg7700 platform, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, approximate geographic location derived from IP data, device type, operating system, browser version, pages visited, session duration, and game interaction data. This data is used for platform security, fraud prevention, and service improvement purposes.
tg7700 may receive personal data about you from third-party sources in the following circumstances:
All third-party data sources used by tg7700 are contractually required to handle personal data in compliance with applicable data protection law.
tg7700 processes your personal data on one or more of the following legal bases as applicable under the Philippine Data Privacy Act of 2012:
tg7700 uses your personal data for the following purposes:
To create and maintain your tg7700 account; to verify your identity through KYC; to process deposits and withdrawals via GCash, Maya, and other supported Philippine payment methods; to deliver gaming services across all game categories available on the platform; and to communicate service-critical information such as account notifications, security alerts, and transaction confirmations.
To comply with Philippine anti-money laundering laws, PAGCOR regulatory requirements, and financial crime prevention obligations — including conducting transaction monitoring, suspicious activity reporting, sanctions screening, and maintaining statutory records of transactions and identity verification.
To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, identity fraud, and money laundering; to enforce the one-account-per-person rule; to protect the integrity of game outcomes and the tg7700 platform environment; and to investigate and respond to security incidents.
To monitor gaming activity for indicators of problematic gambling behaviour; to enforce responsible gaming tools including deposit limits, loss limits, session timers, and self-exclusion periods; to comply with PAGCOR's responsible gaming framework; and to conduct age verification to enforce the 21+ age restriction.
To respond to your enquiries, complaints, and disputes; to maintain records of support interactions for quality assurance and dispute resolution; and to improve the quality of tg7700's support services.
To analyse platform usage patterns, game preferences, and player behaviour in aggregate to improve the tg7700 product; to inform decisions about game library curation, payment method additions, and feature development. Analytics used for service improvement are conducted on aggregated or pseudonymised data wherever possible.
To send you promotional communications about tg7700 bonuses, new game releases, and platform features — but only where you have consented to receive such communications or where tg7700 is permitted to contact existing customers about closely related services under applicable law. See Section 14 for full details of your marketing preferences and opt-out rights.
tg7700 shares personal data only in the circumstances and with the categories of recipient described below. We do not share data beyond what is strictly necessary for the stated purpose.
tg7700 engages certain third-party service providers who process personal data on our behalf and under our instructions as data processors. These include: KYC and identity verification service providers; payment processing partners (GCash, Maya, InstaPay network operators, and cryptocurrency processing services); cloud hosting and infrastructure providers; fraud detection and AML screening services; and customer support platform providers. All such processors are bound by data processing agreements that require them to protect personal data in accordance with applicable law and tg7700's instructions.
tg7700 is required by law to disclose personal data to PAGCOR and other competent Philippine regulatory and law enforcement authorities where required by applicable law, court order, legal process, or regulatory direction. This includes mandatory suspicious transaction reporting under the Anti-Money Laundering Act (AMLA) and its amendments. tg7700 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of tg7700's business assets, personal data held by tg7700 may be transferred to the acquiring or successor entity as part of the transaction. You will be notified of any such transfer and of any material changes to how your data is processed as a result, with reasonable advance notice.
Where tg7700 discovers or reasonably suspects fraudulent activity, it may share relevant personal data with industry fraud prevention networks and partner platforms for the purpose of preventing the identified or suspected fraud from being repeated on other platforms. Any such sharing is limited to the minimum data necessary and subject to appropriate legal safeguards.
tg7700 uses cookies and similar tracking technologies on the tg7700.co platform. Cookies are small data files stored on your device that help the platform function correctly, remember your preferences, and provide tg7700 with analytical information about platform usage.
You can manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will affect your ability to log in and use the tg7700 platform. Disabling performance cookies will not affect your ability to use the platform but will reduce tg7700's ability to identify and fix usability issues.
tg7700 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
All data transmitted between your device and tg7700's servers is encrypted using TLS 1.3 protocol. Your credentials, financial data, and personal information are never transmitted in plaintext.
Sensitive data at rest — including identity documents, financial records, and KYC data — is encrypted using AES-256 encryption. Passwords are stored as salted cryptographic hashes and are never stored in recoverable form.
Access to personal data is restricted on a strict need-to-know basis. Staff members with access to sensitive player data are subject to background checks, confidentiality obligations, and data protection training. Access logs are maintained and audited.
Real-time monitoring systems detect and respond to suspicious access patterns, login anomalies, and potential data breach indicators. Automated systems and human security reviewers work in combination to protect platform integrity.
tg7700's platform infrastructure is hosted on enterprise-grade cloud services with physical security controls, redundant systems, and automated backups. Security audits and penetration testing are conducted periodically by independent specialists.
tg7700 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where statutory requirements mandate retention beyond our standard periods, tg7700 will retain data accordingly and will not use such data for any other purpose during the extended retention period.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to personal data tg7700 holds about you. tg7700 is committed to facilitating the exercise of these rights promptly and without unnecessary barriers.
You have the right to request a copy of the personal data tg7700 holds about you, together with information about how it is processed. tg7700 will respond to access requests within thirty (30) days of receipt.
You have the right to request correction of inaccurate or incomplete personal data. Many data fields (contact details, address) can be updated directly in your tg7700 account settings. For KYC-linked identity data, corrections require re-verification.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, you withdraw consent (where consent was the legal basis), or you successfully object to processing. Erasure requests will be assessed against tg7700's legal data retention obligations — financial and AML records cannot be deleted prior to the statutory minimum retention period.
You may request that tg7700 restrict processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the lawfulness of processing. During a restriction, tg7700 will continue to store the data but will not otherwise process it except as permitted by law.
You have the right to object to processing based on tg7700's legitimate interests, including direct marketing. Where you object to marketing, tg7700 will cease that processing immediately. Objections to other legitimate interest processing will be assessed case by case.
Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another controller where technically feasible.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that tg7700 has processed your personal data in violation of the Data Privacy Act. Contact tg7700's DPO in the first instance to attempt informal resolution before escalating to the NPC.
To exercise any of the above rights, contact tg7700's Data Protection Officer at the details provided in Section 17. tg7700 will respond to all rights requests within thirty (30) days and will not charge a fee for reasonable requests. Where requests are manifestly unfounded or excessive, tg7700 may charge a reasonable fee or decline to respond, with written reasons provided.
tg7700 enforces the 21+ age requirement through mandatory KYC identity verification at the point of account registration and before any withdrawal is processed. Any account discovered to be held by a person under 21 years of age will be closed immediately, and the matter will be handled in accordance with PAGCOR's guidelines and applicable Philippine law.
If tg7700 discovers that personal data has been collected from a person under 21 years of age without appropriate parental consent (where applicable to the specific data collected), we will delete such data promptly. Parents and guardians who believe their child has registered a tg7700 account should contact tg7700 support immediately.
As an online platform, tg7700 may transfer personal data to countries outside the Philippines in the course of operating its business — for example, to cloud infrastructure providers or technical service partners operating internationally. Where such transfers occur, tg7700 ensures that appropriate safeguards are in place to protect your personal data in accordance with the standards required by the Philippine Data Privacy Act, including through data transfer agreements incorporating the National Privacy Commission's standard contractual protections.
tg7700 will not transfer personal data to a country or territory that the National Privacy Commission has determined to be inadequate for data protection purposes without implementing appropriate additional safeguards. If you require further information about the safeguards in place for any specific international data transfer, contact tg7700's Data Protection Officer.
Where you have consented to receive marketing communications from tg7700, or where tg7700 is otherwise permitted to contact you about closely related gaming services, we may send you promotional messages about bonuses, new game releases, VIP tier updates, and platform improvements via SMS, email, and push notifications.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect service-critical communications — including transaction confirmations, security alerts, account notifications, and support responses — which tg7700 is obligated to send regardless of marketing preferences.
The tg7700 platform may contain links to third-party websites or services — for example, links to payment provider portals when completing a deposit or withdrawal. tg7700 does not control the content, privacy practices, or data processing activities of third-party websites and is not responsible for them. When you leave the tg7700 platform and access a third-party website or service, you do so subject to that third party's own privacy policy and terms of use, not this Privacy Policy.
tg7700 recommends that you review the privacy policies of all third-party services you access in connection with your tg7700 account, including GCash, Maya, and any banking services used for deposits or withdrawals.
tg7700 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or business operations. The date of the most recent amendment is displayed at the top of this page.
Where tg7700 makes a material change to this Privacy Policy — that is, a change that meaningfully affects your rights or how your data is used — tg7700 will provide notice via email to your registered address and/or a prominent notification on the tg7700 platform, with reasonable advance notice before the change takes effect. For minor or clarificatory amendments, the updated policy will be published on this page and the "Last Updated" date will be revised.
Your continued use of the tg7700 platform following the effective date of any amendment constitutes acceptance of the revised Privacy Policy. We recommend that you review this page periodically to stay informed of how tg7700 handles your personal data.
For any questions, concerns, or formal requests relating to this Privacy Policy or to the processing of your personal data by tg7700, you may contact us through the following channels:
Data Protection Officer — tg7700
Email: [email protected] (mark subject line: "Privacy / DPO Request")
Live Chat: Available 24/7 on the tg7700 platform — for urgent privacy or security matters
Response time: Written requests acknowledged within 2 business days; resolved within 30 days
tg7700 is committed to handling all privacy-related requests fairly, promptly, and in compliance with the Philippine Data Privacy Act. If after contacting tg7700 you remain unsatisfied with the handling of your request or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.
tg7700 does not sell, rent, or trade personal data with advertisers, data brokers, or any third party for commercial purposes. Your information is used solely to deliver, secure, and improve the tg7700 service for you.
Industry-standard encryption protects your data in transit and at rest. KYC documents, financial records, and personal identity data are stored under enterprise-grade security controls with audited access logs.
tg7700 processes all personal data in compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and maintains a registered Data Protection Officer to oversee compliance.
Access, rectify, erase, restrict, port, or object to your data processing — all rights guaranteed under the Philippine DPA are exercisable through tg7700's DPO with a 30-day response commitment.
Data is held only for as long as legally required or operationally necessary. Transaction and KYC records meet AMLA's 5-year minimum. Usage data is anonymised after 12 months. No indefinite holding of personal data.
In the event of a data breach affecting your personal information, tg7700 will notify you and the National Privacy Commission within the legally required timelines, with full transparency about what occurred and what is being done.
500+ games, instant GCash deposits, 24/7 Filipino support — all backed by a genuine commitment to protecting your data. Create your account today. 21+ only, play responsibly.